Torsten & Teresa Steinfatt, Owners of Home Instead Senior Care of Richmond since 1997
As part of an ongoing Partners in Healthcare series of interviews, Home Instead Senior Care of Richmond was featured on CBS6-WTVR’s Virginia This Morning Show on Tuesday, October 13, 2009. Both Torsten and Teresa Steinfatt appeared for the four-minute interview segment.
For what is now referred to as the “sandwich generation,” those people — mostly Boomers, who are caring for their own family and caring for one or both parents as well — are trying to bridge the gap in taking care of a senior loved one and it’s often a daunting challenge. Being able to provide proper elder care is a common problem for many families.
“When we got into this business 12 years ago, we found that people saw home care as those things that a nurse would do and that Seniors needed help with meal preparation, light housekeeping, running errands, providing transportation to a doctor’s appointment — or even things like assisting with bathing so it became a personal care and companion care situation which is what our niche is,” said Torsten Steinfatt, “basically those services that nurses don’t usually provide.”
When asked about how people connect with Home Instead Senior Care, Torsten replied “typically, a family will connect to us through some sort of advertising we’ve done or through a referral of a health care professional. And a lot of times they’ll be in a crisis situation and what we try to do is have a consultative visit with them to find out exactly what their needs are,” says Torsten.
“It’s important to…help them to not only quickly get through their crisis situation but also to prevent those situations from happening in the future,” Teresa added. “Many times family members are not around to be able to provide these extra things to allow [Seniors] to stay independent in order to remain at home and that’s what Home Instead provides,” she said.
You can view the entire CBS-6 interview by playing the short video. And whether your family has an immediate need, a crisis situation — or whether you’re trying to prevent a critical care situation from happening in the future — you can reach us at Home Instead Senior Care of Richmond simply by calling 804.527.1100. You can also watch our digital brochure. We have compassionate CAREGivers in the Richmond and Northern Neck areas ready to help Seniors live more independently in their own homes.
About Home Instead Senior Care of Richmond
Home Instead Senior Care is the world’s largest provider of non-medical home care services to seniors throughout the Greater Richmond area. Torsten and Teresa opened Home Instead Senior Care locally in 1997 as its only employees. Today, their business employs more than 250 full and part-time employees, and is among the largest of the more than 800 franchise groups for Home Instead Senior Care worldwide. According to the Steinfatt’s, “we feel extremely blessed with the opportunity to work in a business that provides one of the most needed services in the world today. Ourselves, our staff and our CAREGivers are so fortunate to work in a business that rewards us through the heartfelt appreciation of our clients and their family members.” More information about Home Instead Senior Care of Richmond can be found at http://homeinstead.com/Richmond-VA or at our blog at http://homeinsteadrva.com. Or you can follow us on twitter at @HomeInsteadRVA and @TeresaSteinfatt.
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